Shipments and returns

Shipping

All in-stock items are shipped within 1 to 2 days on orders placed Monday - Friday, excluding holidays. Packages are generally dispatched within 2 days after receipt of payment and are shipped via USPS. You will recieve tracking information for your package when it is shipped.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns

Gift card purchases are non-refundable.

Earthsavers would like you to be completely satisfied. If for any reason, your expectations are not met, simply return your purchase and we will gladly replace it or refund your money within 30 days of purchase.

Please include a copy of your packing slip with all returns.

Returns:
Earthsavers Corporate
614 N. Carrollton Ave.
New Orleans, LA 70119

You may also get information about your order by e-mailing us at customerservice@earthsaversonline.com.

* This return policy applies only to orders placed through earthsaversonline.com. All merchandise purchased from an Earthsavers store location will be returned according the store’s posted return policy. For your convenience, our return policy is also printed at the bottom of our sales receipts.