earthsavers SPA POLICIES
appointment and cancellation policy
to ensure your preferred times, we recommend you make reservations in advance. If you cancel your appointments within less than 24 hours’ notice, you will be charged 100% of the total cost of the treatment(s) reserved under your credit card. authorized credit card and current information are required to secure bookings. for leisurely enjoyment of your full treatment, please arrive at least 15 minutes before your scheduled appointment. if you arrive late, you will be charged for the entire session and will only be granted the remainder of the session.


etiquette
it is customary to provide your manicurist, esthetician or massage therapist 15-20% gratuity if you were happy with the services provided. to ensure a serene environment in our spa, please turn off your cell phone or beeper upon arrival. also, no children allowed under the age of 12 without prior approval.


safety policies
nail dysfunction as part of our commitment to the safety of all clients. if you have a nail dysfunction of any type, we ask that you purchase or bring your own polishes.


pregnancy
when booking massage appointments please inform us if you are pregnant.


waxing
if you are currently using retinoids (retin-A, retinol or tazarac) as well as alpha hydroxies, you must discontinue use one week prior to waxing. it is extremely unsafe to wax anyone using accutane. you must be off accutane for 6 months before booking a waxing appointment. please let your esthetician know if you are currently using any topical medications.


facials
when booking a facial please inform us if you are currently on accutane or using retinoids (retin-A, retinol or tazarac).


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