earthsavers SPA POLICIES
| appointment and cancellation policy
to ensure your preferred times, we recommend you make reservations in
advance. If you cancel your appointments within less than 24 hours’
notice, you will be charged 100% of the total cost of the treatment(s)
reserved under your credit card. authorized credit card and current
information are required to secure bookings.
for leisurely enjoyment of your full treatment, please arrive at least
15 minutes before your scheduled appointment. if you arrive late, you
will be charged for the entire session and will only be granted the
remainder of the session.
it is customary to provide your manicurist, esthetician or massage
therapist 15-20% gratuity if you were happy with the services provided.
to ensure a serene environment in our spa, please turn off your cell
phone or beeper upon arrival. also, no children allowed under the age of
12 without prior approval.
as part of our commitment to the safety of all clients. if you have a
nail dysfunction of any type, we ask that you purchase or bring your own
when booking massage appointments please inform us if you are pregnant.
if you are currently using retinoids (retin-A, retinol or tazarac) as
well as alpha hydroxies, you must discontinue use one week prior to
waxing. it is extremely unsafe to wax anyone using accutane. you must be
off accutane for 6 months before booking a waxing appointment. please
let your esthetician know if you are currently using any topical
when booking a facial please inform us if you are currently on accutane
or using retinoids (retin-A, retinol or tazarac).